Everyone has at some point received a call from an unknown number, but has answered anyway. The voice on the other end says they’re from “Dynata” and asks if you have a few minutes for a survey.

If this sounds familiar, you’re not alone. Dynata calls millions of people every year. Most of them have no idea who Dynata is or why they’re being contacted. And no, this isn’t just about people in the USA. Dynata operates globally, targeting numerous people outside the States. 

In this guide, I’ve explained exactly what Dynata does, why they have your number, and how to stop the calls for good. 

The guide also highlights information on what to do if the calls keep coming despite you asking them to stop. The measures listed are what most guides skip. Let’s get started, but first…

What Is Dynata?

Dynata is a market research company headquartered in Shelton, Connecticut, USA. It’s a real business, not a scam. It was founded as Survey Sampling International (SSI) in the 1970s; the company rebranded to Dynata in 2019 after merging with Research Now.

Dynata describes itself as “the world’s largest first-party data company for insights, activation, and measurement.” 

 In plain words, they’re collecting data by surveying people. Once collected, they sell those insights to businesses, political groups, and other organizations.

The company emerged from a prepackaged Chapter 11 bankruptcy in 2024, which means it restructured its debt but continues operating.

All in all, Dynata is a legitimate business and has been around for years. However, it still doesn’t make their constant calls any less annoying.

“Why is Dynata Calling Me?”

Many people globally have looked this up because the calls go overboard. Dynata calls because you’ve been selected to participate in a research survey for one of their clients. They want to ask about things like:

• Your demographic details (age, gender, location, income).
• Shopping habits and consumer preferences.
• Customer satisfaction with products or services. 
• Political or social opinions.
• Media consumption, like what you watch, read, or listen to.

However, most people don’t realize something: you probably didn’t give Dynata your number directly. 

Dynata has your number because they build their calling lists from data brokers, people-search sites, public records, and online signups. Your number is out there in some form or another, and Dynata found it.

In reality, this isn’t illegal, but it does mean you can end up on a survey list without ever signing up for anything.

Legal Pressure on Dynata – You Have the Upper Hand

There’s no saying whether other guides on Dynata have mentioned the legal aspects of things. Most may have only informed you of ways to call Dynata and ask to be removed. That is good advice, but it leaves out an important piece of context.

Dynata has faced multiple lawsuits under the Telephone Consumer Protection Act (TCPA). It’s a federal law that restricts automated calls and texts to cell phones.

• CASE 1 – In one class action complaint filed in Connecticut, a plaintiff alleged that Dynata sent autodialed calls without prior express written consent. The complaint described Dynata’s calling technology as “capable of generating thousands of similar calls per day.”
• CASE 2 – In another case in Texas, a plaintiff alleged that Dynata violated the TCPA by calling a number registered on the Do Not Call list. They failed to maintain a written policy for sustaining a do-not-call list.

Why does this matter for you? 

It matters because it shows that Dynata’s calling practices have drawn legal scrutiny. 

So, if you’ve asked to be removed and the calls continue, you have more leverage than you might think. You can file complaints with the FTC or your state attorney general. 

Documenting each call, date, time, and number gives you evidence if you need to escalate.

How to Stop Dynata Calls (3 Ways)

You have three main options to prevent Dynata calls. I’ll walk through each one: 

Method 1 – Ask Dynata to Remove You (Direct Solution)

This is by far the simplest and most direct approach. Contact Dynata and request placement on their no-contact list. Here are their details:

• Phone (North America): 1-833-757-1746
• Phone (Outside North America): 1-801-341-0764
• Email: [email protected]
• Mail: Dynata, LLC, 4 Research Drive, Shelton, CT 06484, USA

When you call, be clear with your request. Say: “I want to be placed on your no-contact list. Please stop calling me for surveys.”

This process usually works. However, try to follow up after a week or two to confirm you’re actually on the list. Sometimes requests get lost or take time to process.

Method 2 – Block Dynata’s Contact Number

You can try blocking the specific number that called you. However, there’s one issue. Dynata uses many different numbers. People try to block one, and another takes its place. 

This is why method one is considered a useful option. Even though blocking them seems great in the moment, it won’t stop the calls long-term. With that said, consider it a supplement, not a solution.

Method 3 – Use a Data Removal Service

Lastly, there’s the hands-on approach of using a data removal service. If you don’t want to handle manual requests and follow-ups, use a data removal service. 

These services contact data brokers and people-search sites on your behalf and ask them to delete your information.

What to Do If the Calls Keep Coming

When you’ve tried everything and the calls keep coming, here’s what you need to do: 

Document Everything

This is important. You need to start a log of each call. Note the following:

• Date and time.
• The phone number that called
• What the caller said, just in case you did answer. 
• The date you submitted your removal request.

This log becomes evidence if you need to file a complaint.

File a Complaint with the FTC

The Federal Trade Commission accepts complaints about unwanted calls at reportfraud.ftc.gov. Complaints help regulators track patterns and take action against companies that ignore removal requests.

File a Complaint with the FCC

The Federal Communications Commission handles complaints about robocalls and unwanted telemarketing. Use the FCC’s online complaint form and select “Unwanted Calls” under “Phone Issues.” 

Contact Your State Attorney General

If Dynata continues calling after you’ve asked them to stop, your state attorney general’s office may be able to help. This is especially effective if you live in a state with strong consumer protection laws.

Consider Legal Action (Only for Serious Cases)

If the calls are persistent and you have documented evidence, you may have grounds for a TCPA claim. The TCPA allows individuals to sue for damages. However, this isn’t a step to take lightly, but it’s an option if other methods fail.

Legitimate Dynata vs Scam Dynata – Know the Difference

Dynata is a real and legitimate service/company. However, because it’s real, scammers often use their name, creating a fake version of it. Here’s how you can tell the difference between the two:

If a caller claiming to be from Dynata asks for sensitive information, hang up; it’s a scam. This is the same tactic used by hackers impersonating banks. Dynata’s legitimate surveys don’t require your Social Security number, bank details, or remote access to your computer.

So, if you receive a suspicious text or call, ensure you don’t click any links, don’t reply, report it to the FTC, and then delete it.

Frequently Asked Questions

To Conclude

Hope this guide has answered all questions on “what is Dynata”. The company is very much real, with a real business model. They call because they have your number and they want your data. You can’t change their business model, but you can change whether they can reach you.