General Terms of Service

The Terms of Services define your use of iProVPN and its service. It is important for you to understand the agreement that binds you when you use iProVPN (herein referred to as “it”, “us”, “we”, “our”, “the service”). If you do not agree with our terms, please discontinue the use of iProVPN and its services and the website.

Our Terms of Service are updated frequently and can be done without prior notice, and you must visit this page periodically to stay up-to-date on the latest terms of service. iProVPN users will be notified of the changes made to Terms of Services through email.

1- Creating an account

To use our services, you must create an account and provide us with all the required details. You are responsible for who uses your account, with or without authorization, and iProVPN will not be held responsible regarding your account's activity. You are solely responsible for keeping the confidentiality of your password. You must inform the iProVPN customer support team with or without your knowledge in case of any unauthorized access.

We cannot be held responsible for any loss or damage. We reserve the right to terminate your account at any given time.

2- Payments

The initially displayed prices for our services that you see may not include taxes. Owing to customer mobility and the global scope of our services, we may not be able to pinpoint the specific taxes that apply to you in advance. As a result, only when you select your country of tax residence can we compute the additional mandatory taxes (such as sales tax, value-added tax, or other mandatory tax under laws applicable to you). In any event, before charging you, we will show the total amount of additional taxes that apply to your transaction as well as the total amount of your payment.

3- Refund Policy

You can claim a refund within 30 days of your purchase with iPROVPN. We aim to satisfy all our customers. Please allow our team to help you troubleshoot any issues you have encountered with our services before asking for a refund. Any purchases made via third parties do not qualify for a full refund.

4- License

All our services, including our software, mobile application, and other products, are owned and copyrighted by iProVPN. All rights are reserved. By downloading and using our services, you agree to all of our terms of use. The license may be updated whenever a new version of the software is launched. iProVPN provides security for its current version only. You would be allowed a limited, non-transferable, and fixed license to download and use our software.

5- Third-Parties and Affiliates

iProVPN cannot be held responsible for third-parties and affiliates working with iProVPN. Third-parties and affiliates are governed by their own Terms of Service and Privacy Policy.

6- Use of iProVPN

You must be 18 years of age or older to use iProVPN. Users under the age of 18 must have the permission of a parent or guardian.

7- Point of Contact

iProVPN communicates with its users electronically by email. We will communicate with you regarding new products and services or any other purpose.