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iPROVPN FAQs

We have answered a list of questions that will help you understand about iProVPN and its services.

What is a VPN?

A Virtual Private Network (VPN) enables a user to send and receive data over the internet anonymously. It also allows a user to access geo-restricted content conveniently with a new/different IP address. It provides the user with complete internet security and uninterrupted online freedom ultimately protecting sensitive data.

How can I contact the iProVPN customer support team?

You can either email at [email protected] or use the 24/7 live chat support option available on our website.

Does iProVPN use my data?

IProVPN only uses the data that is necessary to ensure smooth functionality and top-notch VPN service, such as username and email address. Kindly read our Privacy Policy to learn more about this subject

Does iProVPN offer a free trial service for its users?

Currently, we do not offer a free trial option, but we do offer a 30-day money-back guarantee for our prestigious customers.

What is the refund policy at iProVPN?

Our customers always come first. If you are not satisfied with our services or are having any issues, please contact our technical team for assistance. If, however, if you wish to unsubscribe from our services, you can opt for the "money-back guarantee" option within 30 days of using our services.

What pricing plans are offered by iProVPN?

You can check our current payment plans here.

How many devices can I use with my iProVPN account?

You can use up to 10 devices through one iProVPN account.

Can I use iProVPN on my Smart TV?

Yes, you can use iProVPN on Smart TV. It can be used on Apple TV, Android TV/Box and Roku TV devices. If your TV does not support Android software, then use your Wi-Fi router to connect to iProVPN. Then, connect your TV device to your Wi-Fi.

Am I allowed to change my username and email address for my iProVPN account?

No, you cannot change your username and email address for your account until and unless it is necessary. Please contact our customer care team for more information.

What methods of payment are supported by iPROVPN?

You can make payments through all major credit cards and with PayPal.

How is iProVPN different from other VPN services?

iProVPN provides its users with the following features that differentiate iProVPN from other VPN services:

  • Unlimited Bandwidth
  • P2P Optimized Servers
  • Unlimited VPN Server Switching
  • Malware Protection
  • High-Speed Connectivity
  • Free Ad Blocker
  • 10 Multi Logins
  • 24/7 Technical Support
  • 30-Day Money-back guarantee

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