How to Delete Your eBay Account

How to Delete eBay Account: A Step by Step Guide

Want to learn how to delete eBay account? Despite over 18.3 million seller accounts, various people deactivated them due to prolonged inactivation. According to Yaguara, in 2022, eBay recorded a total revenue of $9.79 billion, reflecting a 6% decrease in annual revenue compared to the previous year, 2021.

If you look forward to delete eBay account, this article walks you through how to delete eBay account on different devices.

Can You Delete Your eBay Account?

Yes, you can delete eBay account. But here’s what you need to know as well. Closing your eBay account permanently deletes your account, preventing you from selling, buying, or accessing any information. Additionally, you will forfeit your feedback and the history of your purchases and sales.

On the other hand, a report by Yaguara mentions that in 2022, eBay experienced a financial setback, incurring a loss of $1.2 billion, resulting in a profit decline of 109.33%. This is primarily due to the deactivation and deletion of eBay seller accounts.

What Are the Requirements for Deleting My eBay Account?

Here’s what you know before you learn how to cancel an eBay account:

  • Your account has to be updated.
  • Your available funds are at zero.
  • You don’t have eBay account subscriptions.
  • There are no costs due.
  • There are no open bids available.
  • You don’t have pending transactions.

What Happens When an eBay Account Is Deleted?

Once you learn how to delete an eBay account, you should also be aware of the deletion process. Within 24 hours of your request, we will update you on its status to your registered email address and eBay Messages.

Following the waiting period, your data will be permanently deleted, closing all associated eBay businesses using the same identity, such as the eBay Partner Network (EPN). It’s important to note that any open service requests will also be closed upon deleting your data.

If you reconsider during this waiting period, you can contact the official eBay support to withdraw your deletion request. And reinstate your account if it was in good standing (not restricted or suspended) at the time of the deletion request.

How Long Does It Take To Delete eBay Account?

While Business of Apps mentions that ebay has more than 18.3 million registered sellers. There’s a frequent process of account deletion now.

Once you learn how to cancel eBay account and submit a request to close your account, eBay will send an acknowledgment email to your registered email address and eBay Messages within 24 hours.

Typically, it can take 30 days from the date of the request to complete the account closure process. However, if you’ve engaged in buying or selling activities within the 30 days preceding your request, eBay will maintain your account for an additional 60 days. This period is to facilitate the completion of any outstanding transactions and uphold commitments under the eBay Money Back Guarantee.

Your account will be permanently canceled 30-day or 60-day period (depending on recent activity). All associated data will be deleted. Should you reconsider, you have a 7-day window from the account closure date to request reopening.

But this is applicable only if the account was in good standing at the time of closure, as suspended or restricted accounts cannot be reopened.

How to Delete Your eBay Account

To permanently delete your eBay account using your PC or Mac, follow these simple steps:

  • Log in to the eBay website.
  • Hover over your name at the top left and choose “Account settings.”
  • Select “Close account.”
  • Review the provided information on closing your account, scroll down to find the “Close account” button, and click it.
  • Choose a reason category for completing your account from the drop-down menu.
  • In the next window, pick a specific reason. Now, confirm your action by checking yes.

How to Cancel eBay Account Through the App

To delete eBay account as a seller, follow these steps:

  • Navigate to “My eBay” and select the “Account” tab.
  • Click on “Close account” under “Account preferences.”
  • Follow the instructions mentioned aforementioned.

Why Can’t I Delete My eBay Account?

Here are the top reasons why this might happen:

  • An unpaid balance remains in your account.
  • Transactions are pending, including open bids, pending buyer payments, and pending payouts to your bank account.
  • Retention of account-related data is necessary for detecting, preventing, mitigating, or investigating fraudulent or illegal activities.
  • Account-related data must be retained for purposes mandated by applicable law.
  • Retention of data is essential in instances of a public health concern.
  • A subpoena or other legal order compels eBay to retain specific data.

What Happens if I Delete My eBay Account?

Here’s what happens after you follow the process of how to cancel your eBay account:

1. Account Closure Request Update

Upon submitting your account closure request, eBay’s customer service promptly provides a status update within 24 hours. This notification is delivered to the email address you used for sign-up or through an eBay message in your app inbox.

2. Closure Timeline

The closure process typically takes up to 14 days from when eBay receives your request with eBay discount codes. However, if you conducted transactions, payments, claims, or disputes within the preceding 30 days, the process may extend to 60 days, potentially leaving you susceptible to eBay buyer scams.

3. Permanent Closure

Once the designated closure period concludes, your account is permanently closed. If you reconsider during this process, contacting eBay customer service can reopen your account, excluding cases of restrictions or suspensions.

4. Special Consideration for eBay Sellers

For eBay Seller accounts, an additional 7-day window is provided after closure to request reopening.

5. Failure to Request Reopening

Creating a new account becomes necessary if you do not request an account reopening within the specified period.

6. Continued Online Shopping

For those looking to continue online shopping, explore our blog posts for guidance on safe online shopping and secure payment methods.

What Does eBay Keep After I Delete My Account?

eBay keeps certain information for record-keeping and legal compliance purposes. This retained data includes:

  • Essential account details (such as name, email address, and registration date).
  • Transaction history encompassing listings, bids, purchases, sales, and feedback.
  • Financial information, covering payment records, invoices, and receipts.
  • Details related to dispute resolution, including communications between parties and resolution outcomes.
  • Security and policy-related information, like account activity, including suspensions, restrictions, and violations of eBay policies.

FAQs - How to Delete eBay Account

Can I delete my eBay account and start over?

Yes, simply follow how to cancel the eBay account and start over. After you delete your account, create a new account, and that's it. However, the same process doesn't imply that your account has been suspended or restricted.

How to delete your PayPal account on eBay?

Here's how to delete your PayPal account on eBay: Select "My eBay" at the top of the page. Choose "Account." Click on "PayPal Account" on the left side of the page. Opt for "Remove." Sign in to the PayPal account to finalize the procedure.

How to close eBay seller account?

Here's how you can delete eBay account as a seller: Navigate to "My eBay." Access the "Account" section. Click on "Selling." Visit the "Subscriptions" page. Locate your active Store subscription. Choose "Cancel subscription" to initiate the closure process.

Does eBay delete your account for inactivity?

Yes, eBay will remove dormant accounts. If users fail to log in for an extended period or breach eBay's policies, the platform may suspend or terminate these accounts. Account deletion is also done to prevent fraud and scams through inactive accounts.

Wrapping Up

In conclusion, eBay provides a straightforward process to delete your account, with steps outlined for both PC/Mac and mobile app users. It’s crucial to fulfill specific requirements, and understanding the timeline for closure is essential.

Remember, eBay retains specific data for legal and record-keeping purposes. To ensure enhanced online safety throughout your eBay journey, consider using iProVPN, a reliable virtual private network service.

Safeguard your digital presence and make informed decisions regarding account closure and online activities. Explore our blog for additional insights into secure online practices and payment methods.


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